Light-/zq的回答：Hotel Accommodation A: Good afternoon. Welcome to the Peace Hotel. May I help you, sir? B: Yes, I’d like to check in, please. A: Certainly, sir. My I have your name, please? Do you have a reservation with us, sir? B: Yes, it’s Robert King. I suppose somebody made the reservation for me. A: Just a moment, please. I’ll check our reservation record… Oh, thank your for waiting, sir. But I’m afraid we have no record of your reservation. Where was it made? Do you have a confirmation letter? B: That’s very strange. I made the reservation about 10 days ago, through a travel agency at home. But I don’t have the confirmation letter with me. What I have with me is a copy of the itinerary. Is there any problem with the accommodation for just two days? A: Just a minute, please. I’ll check vacancies. Very good, I got it. We have a double room,and there’s a deluxe suite available. Which one do you prefer? B: Thanks a lot. I prefer the double room. How long can I keep it? And is it a regular rate with no extra charge? A: Very good, sir. Will you register here, please? No, there’s no extra charge. Actually, you would have a good rate with 20% off on the last deluxe suite. B: The double room is fine. Is there any service that I need to know? A: Certainly, sir. May I know if you have anything in particular? B: Yes. I’d like to have a 7 o’clock morning call,breakfast sent up to my room, shirts and pants laundered, some documents photocopied, an express mail sent out, and something like that. A: No problem. Just call our Front Desk, Catering Service, Laundry Service, and Business Center accordingly. Or you may contact the Floor Service Desk. Is there any thing else I can do for you? Light-/zq的回答：Hotel Accommodation A: Good afternoon. Welcome to the Peace Hotel. May I help you, sir? B: Yes, I’d like to check in, please. A: Certainly, sir. My I have your name, please? Do you have a reservation with us, sir? B: Yes, it’s Robert King. I suppose somebody made the reservation for me. A: Just a moment, please. I’ll check our reservation record… Oh, thank your for waiting, sir. But I’m afraid we have no record of your reservation. Where was it made? Do you have a confirmation letter? B: That’s very strange. I made the reservation about 10 days ago, through a travel agency at home. But I don’t have the confirmation letter with me. What I have with me is a copy of the itinerary. Is there any problem with the accommodation for just two days? A: Just a minute, please. I’ll check vacancies. Very good, I got it. We have a double room,and there’s a deluxe suite available. Which one do you prefer? B: Thanks a lot. I prefer the double room. How long can I keep it? And is it a regular rate with no extra charge? A: Very good, sir. Will you register here, please? No, there’s no extra charge. Actually, you would have a good rate with 20% off on the last deluxe suite. B: The double room is fine. Is there any service that I need to know? A: Certainly, sir. May I know if you have anything in particular? B: Yes. I’d like to have a 7 o’clock morning call,breakfast sent up to my room, shirts and pants laundered, some documents photocopied, an express mail sent out, and something like that. A: No problem. Just call our Front Desk, Catering Service, Laundry Service, and Business Center accordingly. Or you may contact the Floor Service Desk. Is there any thing else I can do for you? 哈囉鍾家偉的回答：what can I do for you? May I can you? It's my honor to servive for you. |
